Refund Policy
🔁 Refund Policy for WintegoSPY Monitoring & AI Tools
At WintegoSPY, your satisfaction is our top priority. Your purchase now includes:
8 Premium Spy Apps for full-device monitoring and security
9 RealityCheck AI Tools for emotional analysis, behavior tracking, and relationship insight
We’re committed to delivering powerful value while maintaining a fair and transparent refund policy.
✅ What’s Included in Your Purchase
8 Spy Apps ($27/year total – $3.40 per app)
Android Spy Software
Android Hidden Screen Recorder
Remote Computer Monitoring Software
Remote Screen Capture for Computers
Employee Monitoring Software
CCTV Webcam Capture Software
Remote Screen Recorder for Computers
Hidden Voice Recorder for Computers
9 RealityCheck AI Tools (included in your annual plan)
Recovery Dashboard
ChildGuard Toolkit
Cybersecurity Training Platform
Workforce Manager
Emotional Rebuild & Growth Hub
RedFlagAI – Toxic Behavior Detector
Dopamine Reset Hub
Relationship Style Analyzer
Dating Platform Scanner
📋 Refund Eligibility
You may request a partial refund of $3.40 per tool (spy or AI tool) under the following conditions:
❌ Non-Functionality – The tool does not work as described
📩 Unresponsive Support – Our team fails to assist you within 48 hours
🛠️ Technical Errors – Issues remain unresolved despite support attempts
🧠 Example: If 2 tools out of 17 are not working and qualify for refund, you may receive $6.80 back.
🚫 No-Refund Conditions
Refunds will not be granted in the following cases:
❌ Devices not supported
🕒 Requests made after 30 days
📵 Lack of internet or expired data on target device
❗ Refusal to follow support steps
🔏 Software is working as advertised (e.g. stealth mode, detection tools, etc.)
🧑⚖️ Misuse or unauthorized installation
❌ Requests based on misunderstanding tool capabilities or change of mind
📝 Refund Procedure
Contact Us: Email support@WintegoSPY.com or submit a refund form with full details.
Evaluation: Our team will verify tool use, support history, and technical details.
Approval: If eligible, you’ll receive a partial refund for each individual tool.
💳 Processing Timelines
U.S. Clients: 7 business days, with $9.50 processing fee
Non-U.S. Clients: 14 business days, with 12% international fee
⚠️ Legal & Technical Disclaimers
Authorized Use Only – Monitoring requires ownership or explicit permission
Call Recording Limitations – Some phones support only one-way recording
No-Installation Versions – Require legal access to target Gmail credentials
AI Tools – Behavior analysis and emotional reporting tools provide insights but not legal evidence
🧾 Final Note
This refund policy applies only to software and AI tools. All purchases are protected under a 30-day satisfaction window for eligible claims. We aim for transparency and fairness in every transaction.
Still have questions? Contact us anytime — we’re here to help.